United Nations Office at Vienna
Closing date: Friday, 3 February 2017
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| Posting Title: | Computer Information Systems Assistant (Quality Assurance Specialist), G5 |
| Job Code Title: | INFORMATION SYSTEMS ASSISTANT |
| Department/Office: | UNITED NATIONS OFFICE AT VIENNA |
| Duty Station: | VIENNA |
| Posting Period: | 05 January 2017 - 03 February 2017 |
| Job Opening Number: | 17-Information Management Systems-UNOV-72027-R-Vienna (O) |
Responsibilities
The Information Systems Assistant will perform the following duties:
•Provide support on software development matters and in the implementation of new software releases by testing computer application systems and programs, using UN established standards for IT technologies and tools;
•Serve as a team member in the planning, specification, design, development, implementation and support of computer application systems from a quality assurance perspective;
•Independently liaise with users to define and specify requirements and problems;
•Draft technical and user documentation as well as training materials for deployed computer application systems and provide input and support to technical presentations;
•Maintain test and functional specifications for computer application systems, programs and procedures developed and/or modified;
•Provide support for deployed computer application systems including version management, data recovery and deployment to users' offices; perform ongoing reviews with users and developers and respond to users' requests;
•Draft correspondence and communications, including work plan revisions, and prepare unit contributions for a variety of periodic reports;
•Keep abreast of developments in the field of quality assurance and propose new acquisitions as appropriate;
•Perform other work related duties as assigned.
Competencies•Provide support on software development matters and in the implementation of new software releases by testing computer application systems and programs, using UN established standards for IT technologies and tools;
•Serve as a team member in the planning, specification, design, development, implementation and support of computer application systems from a quality assurance perspective;
•Independently liaise with users to define and specify requirements and problems;
•Draft technical and user documentation as well as training materials for deployed computer application systems and provide input and support to technical presentations;
•Maintain test and functional specifications for computer application systems, programs and procedures developed and/or modified;
•Provide support for deployed computer application systems including version management, data recovery and deployment to users' offices; perform ongoing reviews with users and developers and respond to users' requests;
•Draft correspondence and communications, including work plan revisions, and prepare unit contributions for a variety of periodic reports;
•Keep abreast of developments in the field of quality assurance and propose new acquisitions as appropriate;
•Perform other work related duties as assigned.
•Professionalism: Has knowledge of various types and levels of software testing. Has knowledge of software testing industry standards and procedures. Has knowledge of software development life-cycle and quality assurance activities. Is able to focus on quality, has a ‘test-to-break’ attitude and good analytical and testing skills. Is able to understand the entire software development process while simultaneously aligning work assignments to project goal requirements. Is able to draft technical and user documentation. Is able to effectively coordinate and liaise with colleagues and clients. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
•Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
•Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Education•Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
•Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
High school diploma or equivalent is required. Must have passed the United Nations Administrative Support Assessment Test (ASAT) or the Global General Service Test (GGST) at Headquarters or an equivalent locally-administered test at Offices Away from Headquarters. International Software Testing Qualifications Board (ISTQB) certification is required. Relevant additional post-secondary education is an asset.
Work Experience
A minimum of five years of experience in software quality assurance or related area is required. Experience in developing Test Automation Framework or designing automated testing suites is required. Experience with Agile development approaches such as SCRUM is required. Experience with S/W CM and build tools such as Microsoft TFS is required. Practical experience and knowledge of Microsoft Test Manager, Selenium or Test Complete is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.
Assessment
Technical Test and Competency Based Interview
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